Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed a site worth covering? This page explains the best way to reach the Best Poker Sites team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will read it — we don't rely on automated replies to stand in for a real answer.
If you can, let us know upfront what your message is about. A quick line such as "correction on Ignition review" or "question about withdrawal times" helps us route it to the right person and get back to you faster, rather than everything sitting in one general inbox.
What We Can Help With
We hear from a mix of casual players, experienced grinders, and people comparing sites for the first time. Common reasons readers write in include:
- Questions about how we rank sites — including what our editorial ratings for options like Coinpoker, Bovada, or Stake are based on, and how bonus terms factor into that.
- Corrections and updates — poker sites change their bonus terms, deposit methods, and licensing details fairly often. If something on the page looks outdated, we want to know so we can check it.
- Coverage suggestions — if there's a poker room you think deserves a closer look, tell us why. We only review and rank sites we've actually researched and can stand behind.
- Partnership or editorial enquiries — if you represent an operator or a relevant business and want to discuss working together, introduce yourself and explain what you have in mind. Any commercial relationship we enter into is disclosed clearly on the relevant pages and never decides how a site is ranked.
- Concerns about gambling harm — if you, or someone you know, is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Problem Gambling Helpline any time at 1-800-GAMBLER.
How We Handle Your Message
Every email is read by an actual person on our team, not routed straight to a template response. We aim to reply within a couple of working days, though it can take a little longer if we're mid-way through updating reviews or checking a licensing or bonus-term detail before we respond.
If your question relates to a specific site's terms — playthrough requirements, withdrawal times, state availability — we'll do our best to point you to the most current information we have, but we'd always recommend confirming the final details directly with the operator before you deposit, since terms can change on their end without notice.
Before You Write In
A few questions we get often are already answered elsewhere on the site. If you're deciding between real money poker sites, our comparison pages cover licensing, bonus terms, and game variety across the operators we review. If you're outside the regulated US market or looking at alternative options, our page on non-GamStop casinos may also be relevant.
A Word on Responsible Play
Best Poker Sites reviews and compares online poker sites for informational purposes. We don't present poker as a way to earn income, and nothing on this site should be read as a guarantee of winning. Online poker involves real financial risk, and you should only ever play with money you can afford to lose. Real money poker is intended for adults aged 21 and over in states where it is legal (18+ in some jurisdictions) — please confirm the minimum age and legal status in your own state before signing up anywhere. If gambling stops being fun or starts to feel like a problem, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER.
We'd Rather Hear From You Than Guess
Reader feedback is one of the main ways we catch outdated bonus terms, broken links, or details that need a second look. If something we've published seems off, or if you simply have a question before you sign up anywhere, send us a message — there's no wrong reason to get in touch.